Job Post

Veterinary Services Manager

Company Name: Cat Care Society
Company Website:
Location: Lakewood, CO
Job Type: Full Time
Job Category: Operations

Position Title:  Veterinary Services Manager

Position Summary: The Veterinary Services Manager will oversee and implement shelter programs and operations ensuring best practices in animal welfare with regards to shelter medicine.  This is a supervisory position with responsibility for evaluating staff performance, managing budgets, and writing and enforcing policies and procedures. This position will drive continuous improvement with a strong focus on best practices in shelter medicine, operations, leadership, staff development, and customer service. This role is expected to be able to perform the duties of a veterinary assistant/technician when needed.

Salary: Starts at 58,000

Reports To: Executive Director

About CCS: Cat Care Society has been improving the quality of life for homeless, abused, and injured cats for over 30 years. Join us in our mission to continue enriching the lives of people and cats in Jefferson County and beyond.

Vision: The Society’s goals are:

To sponsor educational programs that promote responsible pet ownership, humane treatment of all animals, and the elimination of pet overpopulation
To shelter cats in a healthy, cage free environment and to find compatible and responsible families for every cat
To provide community outreach programs that improve the quality of life for cats and people
To be a friend to all cats

Role Responsibilities:

Oversee day-to-day operations by actively monitoring daily activity and proactively troubleshooting issues as they arise, ensuring regular communication with leadership on issues of concern, barriers to effectiveness, and positive improvements.
Develop, maintain, and evaluate program standards for shelter medicine, operations, and any other related activities.
Research and implement programs to ensure staff utilize best practices in all aspects of their work including but not limited to shelter medicine, operations, contagion control. Responsible for tracking and ensuring implemented programs are practiced on a routine and consistent basis.
Create policies and procedures for related duties. Responsible for the maintenance of these documents and communication to relevant staff.
Schedules veterinary services staff to ensure efficient operations. Manages time off requests and approves time cards for biweekly payroll.
Works with the veterinarians to ensure smooth operations and strong communications between support team and veterinarians.
Conducts meetings with staff to review procedures, discuss workplace issues and share ideas to improve programs and CCS in general.
Establishes a comprehensive training program for staff, team building, and skill development opportunities for staff.
Ensures complete and accurate record keeping for all clients and patients, including rabies certificates, paperwork, and other records.
Ensure that all medical information is added to the shelter system in an accurate and timely manner. Suggests improvements for data entry and collection.
Oversee all medical inventory. Responsible for creating and maintaining inventory systems.
Reviews statuses of animals in shelter management software to ensure accurate record keeping and optimizing flow of animals to reduce length of stay.
Performs any and all duties of a veterinary technician as needed to ensure efficient departmental operations.
Acts as a point of contact for other departments to ensure the medical team upholds their responsibilities to other departments
Meets with the Executive Director to develop long-range programs and regularly review policies and procedures.
Communicates effectively with the Executive Director on relevant issues, keeping them informed in a timely manner.
Provide friendly, professional, and knowledgeable service to the public. Respond to customer and staff concerns, resolving complaints, special requests, and issues.
Participate in disaster preparedness and response activities for the care center and community as it relates to animal-related needs.
Responsible for understanding and ensuring compliance with OSHA, DEA and FDA, and applicable state and local agencies.
Maintain DEA and DORA licenses for shelters and veterinarians


Certified Veterinary Technician (CVT) and two years of experience in a shelter setting OR Five years of experience as a non-credentialed veterinary technician with a minimum of two years of experience in a shelter setting
Two years of supervisory experience, experience in a veterinary setting is a plus.
Effective written and verbal communication skills, ability to write standard operating procedures
Proven organizational, time management, and planning skills required
Ability to communicate skillfully and effectively with a culturally diverse staff, volunteers, and community in a professional, pleasant, and respectful manner at all times
Maturity with ability to use good judgment and display a professional manner
Good analytical skills and ability to identify and access department issues/opportunities
Enjoys problem solving within existing resources; does not rely on additional dollars to resolve problems
Track record of fostering a positive work environment; experience supporting and creating a team environment

Working Conditions:

Performs work primarily in an office setting. Potentially prolonged periods of sitting and repetitive motion. May work in an area with a high noise level. Potentially subject to animal bites and scratches. Exposure to cleaning chemicals, fumes, dust, animal dander, and feces. Occasional lifting with reasonable accommodation

Schedule: Full Time, 40 hours per week. Role starts 5 days a week.


Dental/Vision insurance
Health insurance
Paid time off
Additional CVT Benefits

Paid time to attend CE
Reimbursement for certification fees

To Apply: Please email a cover letter and resume to [email protected]