Position Summary: As a member FAS Director team, the Director of People & Engagement is responsible for developing and implementing the Shelter’s human resources programs and services as well as overseeing the volunteer program and employees.

Responsibilities:

• Provide leadership and consulting support to management on matters of organizational issues, goal-setting, policy development, employee communication and strategic implementation in support of the Shelter’s mission and strategic plan.
• Maintain a high level of credibility as an effective, responsive, and knowledgeable internal resource.
• Provide and ensure compliant, efficient and customer-focused HR resources, including wages, salaries, and benefits, employment and contractor agreements, workers compensation, and unemployment.
• Interact with vendors contracted for HR benefits, risk/safety and other HR-related functions.
• Provide and ensure knowledge of and compliance with laws concerning employee benefits and employment (wage and hour laws, EEOC, regulations or requirements of employee versus contractor, etc.).
• Support the Shelter management efforts as they relate to compensation planning, employee performance, performance management, employee relations and related training and development.
• Establish an employee training and professional development program. Ensure that departments implement and measure staff training programs.
• Develop systems and processes that contribute to optimum performance and assist the organization in building its capacity for change and growth.
• Develop and implement processes for recruiting, interviewing, hiring, onboarding, performance management, and employee relations/discipline.
• Work within the department’s budget and other financial measures of the department.
• Lead key initiatives to promote and achieve a culture of service excellence and employee engagement.
• Support and implement internal communications for communicating critical information to employees.
• Develop employee recognition strategies to include reviewing, evaluating and making recommendations for departmental recognition programs.
• Gather and evaluate key performance, productivity, and engagement metrics, survey and encourage staff involvement in initiative development, and participate in ongoing analysis of key data identifying trends.
• Strategically collaborate with and build relationships across work groups and teams.
• Play an active role in volunteer program development and evolution.
• Manage and support the volunteer program team to provide an enjoyable volunteer experience for volunteers, and human resource to support staff.
• Ensure volunteer support is provided to staff through assisting the volunteer program team in recruitment and coordination for events, fundraisers, data entry, and other Shelter needs
• Build relationships and maintain visibility with staff and volunteers.

Knowledge, Skills and Abilities:

• Demonstrated high level of project management skills, interpersonal, written and oral communication skills required.
• Ability to communicate effectively, collaboratively when needed, and maintain a high level of professionalism.
• Proven ability to learn, interpret, and comply with various legal requirements affecting Human Resources regulations, methods and procedures.
• Ability to think creatively and strategically about the broad goals of the Shelter while following through on the detail-oriented work required by the position.
• Ability to maintain confidentiality, work independently, and respond to changing priorities proficiently.
• Must be able to foster the Shelter’s culture in the ways and means of their service to the team.

Qualifications:

• Bachelor’s degree in Human Resources, Organizational Development, Business or similar field required. Advanced degree or SPHR/PHR certification preferred.
• Fear Free Shelter certified or become Fear Free Shelter certified within 60 days of employment.
• Proficient Microsoft Office Suite skills required. Advanced or Mastery skill level preferred.
• Minimum three (3) years’ experience in a Human Resources role.
• Experience with payroll/HR software and HRIS required.
• Experience maintaining payroll and benefits required.
• Employee program management experience required.
• Experience in animal welfare preferred.

Working Conditions:

May be required to work some evenings and weekends.
Noise and odors are encountered due to animals.
Subject to animal bites and scratches.
Occasional lifting of up to 25 lbs. with reasonable accommodation.
Must be able to manage the emotional aspect of end-of-life services and humane euthanasia, and support employees in high-emotion circumstances.