Are you passionate about animals and the people who love them? Do you love the Colorado mountains and the wonderful community of Pagosa Springs?
The Humane Society of Pagosa Springs is looking for a dedicated and experienced individual to fill the pivotal role of Shelter Manager. As a vital part of our organization, you’ll oversee shelter operations, lead our outstanding shelter team, and ensure the highest standards of care are delivered daily.
Purpose of Position: Responsible for the management and oversight of shelter operations. Cultivate a team atmosphere, promote adoptions, animal enrichment programs, and ensure a high standard of animal care (physical, mental, emotional). Foster community relationships, boost volunteer programs, develop services and educate the public, manage shelter and grounds, work with veterinarians, and manage budget.
Responsibilities:
• Manage and monitor all aspects of the HSPS shelter operations including pet admissions, animal care, veterinary care, and adoptions, ensuring the wellbeing and development of all pets in our care.
• Train staff on the most current and effective dog and cat enrichment, behavior modification, and training methods and protocols.
• Effectively communicate with the public, staff and volunteer under stressful and emotional circumstances.
• Increase efficiency and continuously improve shelter methods.
• Help promote the reuniting and rehoming of pets with great story telling through social media and other mediums.
• Maintain facility to provide a safe and sanitary environment for animals and people. This includes the adherence to and monitoring of mandated standards (e.g., PACFA).
• Manage and develops an effective team: providing effective communication, leadership, guidance and resources. Determine staff qualifications and competency: recruits, interviews, selects, hires, trains, orients, mentors, evaluates, coaches, counsels, disciplines, and rewards. Establishes and monitors staff safety and regulatory compliance.
• Lead and collaborate on strategic goals while working with the leadership team to creatively meet all shelter needs.
• Maintain adoptable pet information on the HSPS website. Maintain adoptable pet information for upload to other websites.
• Monitor and evaluate processes and procedures to maximize efficient use of resources.
• Ensure strong communication and coordination with all municipal and law enforcement partners.
• Maintain the Shelter Operations Manual, in conjunction with the ED, to document proper procedure for all shelter activities. Train staff in proper procedures as enumerated in the operations manual. Update staff regarding procedure revisions.
• Manage external vendors to provide services as needed.
• Support the development and monitor budget for the facility.
• Support the development of policies and procedures and ensure they are updated, followed, and communicated with staff and volunteers.

Knowledge/Skills/Abilities
• Current animal welfare enrichment and advanced sheltering protocols desired
• Dog and cat handling, behavior and training knowledge or certification a plus
• Excellent interpersonal communication skills
• Leadership and management of at least 5 direct reports experience
• Strong organizational skills with high attention to detail
• Ability to utilize effective problem solving/decision making skills
• Proficiency in Microsoft Office programs (Word, Excel, PowerPoint) and social media platforms.
• This position requires driving a company vehicle. Must be able to maintain a clean driving record.

Pay range $55,000- $65,000 DOE

* The above is not a complete job description.  Please call or email for more information.